Deliver qualified User Support and Incident Management in Network and Telephony aligned with ITIL standards in the operation part, as well as analyzing and processing user demands.
2. Switchport management of the 3-Tier Enterprise and DataCenter infrastructure in key areas like
office, logistics and production.
3. Monitoring and upgrade of the CISCO network infrastructure.
4. Administrative network security tasks like devices network access (NAC) and ACLs.
4. Administrative tasks of the Alcatel telecommunication infrastructure.
5. Cooperation with internal and external partners/services.
6. Responsibility for implementation of network related project (Migrations, Lifecycle and Access Control)