Hallo, vielleicht kann mir jemand helfen... Ich erwarte ein Paket aus Thailand. Das wurde mit EMS verschickt und habe eine Tracking Nummer erhalten. Wenn ich diese eingebe steht als letzter Status: Outgoing International. Kann mir jemand helfen? Was heißt das? das steht seit dem 16. Oktober drin und es hat sich nichts geändert.

Hier hab ich was im Internet gefunden, jedoch verstehe ich den Text nicht wirklich genau.

Monday, May 16, 2011 Thai tracking says " Container received " or " Outgoing international " then no information afterwards ? " You posted my Small Parcel Air 12 days ago and looking at the tracking page it doesn't seem to have reached Canada, am I right ? " Aleyagarden answers : it is common that the tracking information says " Container received " or " Outgoing international " ( two variations of the confirmation of departure ) and then doesn't give further information until the parcel is ready to be delivered in your country while your Postal site has no information or informs you that the parcel is still in the sender's country. This absence of information does not seem linked with delays, nor with the method of transport or of course the day of posting. So there is no reason to worry but it is wise to contact your post office if the parcel is waiting there for you after an unsuccessful delivery. Small Parcels Air under 500 gr are usually faster than above 500 gr. in particular to USA and Canada; the risk of delay is higher with heavier parcels. Some people prefer using EMS ( the express mail method ) for their parcels above 500 gr. In Europe Small Parcel Air is certainly the best option up to 2 kilos. (The Small Parcel Air is limited to 2 kilos ).

Below is a similar typical case, but this time with an EMS parcel posted on 30 August : the Thai site reports laconically " Outgoing International " on 31 while on the French EMS site Chronopost still 3 days after, on 3 September, we can only read : " sorting in the departure agency ". But a phone call to EMS Thailand ( the numbers are on http://track.thailandpost.co.th/trackinternet/track-help/contact-thai.htm would give a verbal confirmation of the departure, with reports of the gate number and of the flight number. In almost all cases parcels depart from Thailand not later than one day after posting, whatever is written or not written on tracking sites, Thai or foreign. For instance an EMS parcel posted on a Friday in Bangkok would leave Thailand on a Saturday flight. Of course you would have to be patient the lines are busy and your early request may not meet agents in their best mood. Sometimes the agent may just tell you that the parcel has departed from Thailand, so you would have to insist if you needed to get the time, the gate and flight numbers for your personal investigation. Telling that you are calling from abroad may have a positive effect.

Daaaanke!