Ich habe eine email bekommen Aber kann sie nicht lesen weil sie auf englisch ist. Kann mir das jemand übersetzen auf deutsch bitte? :) :
Dear Gina, Thanks for your email.
For this case , as your order is still within 30days , we suggest you to return it with original package to Amazon , then place a new order. There will be no postage when you return it .
How to return to Amazon :
Go to Online Returns Center
→return items→View your recent orders
→choose the item which do you want to return
Amazon will refund your money to your account.
We hope that would be of assistance to you. Have a great day! Winni EC Technology Customer Service _DE