ich spiele jetzt Crossfire EU seit ca. einen Monat und plötzlich kann ich mich nicht mehr auf der Homepage einloggen.
Danns steht da
For more information, please send an email to email@example.com with 7767 in the subject line. We apologize for any inconvenience.
Anschließend habe ich dann eine email zu diesem Admin geschrieben.
Als antwort kam:
Thank you for contacting the Account Administration Team about the reported account access issue. In order to investigate the SG Interactive account in question, the following information must be supplied (regardless of your reasoning for contacting account administration). Please send an email from the registered email address for the account in question, including the information below. (If you are unable to send email from the registered email address, please state as much and include the email address in question on the form below).
~ The following information is used for verification purposes only: ~
1. Full Name:
3. City, State & Zip code:
4. Billing Type (for recharge):
5. Date of Birth (mm/dd/yyyy):
6. Country (from which you play):
7. Account Name (User ID):
8. Which SG Interactive games do you play (Grand Chase, Crossfire Europe, PangYa, Project Blackout or Trickster Online):
9. Reason for Contacting Us:
For security reasons, please do not send your account password via email.
At times there may be some delays in procuring a resolution to your investigation. Please do not send multiple inquiries as emails are handled in the order they are received and this will cause you to lose your place in line.
If you are experiencing the 7767 message, and need to change your password immediately, please visit http://gamerage.com and click “Log In”. Under the requested User ID and Password fields is a link titled “Did you forget your Password”. Clicking that link and submitting the information on the form will generate a temporary password (sent to the email address on file for the account), thereby changing your password until such a time as you can log into the website again. Please check your spam folder for this email as it may be sorted based on your personal email settings. Please note – changing your password will not absolve the 7767 message. You will still need to submit the above information.
Da ich in englisch nicht gerade der hellst bin..kann mir jemand sagen was ich machen muss und was das Problem der eigentllichen Sache ist?
Mit freundlischen Grüßen